Guaranteed Trade is a tool that is so engaging customers are now capturing their trade-ins from their home. With your team appraising the vehicle you remain in full control of the guaranteed value while giving the customer the experience they’ve come to expect.
Here’s a video that can be incorporated into your website and use in social media campaigns. Your company logo can be added at no extra cost.
Many dealers already have a similar call to action on their site. Now when the customer clicks on this call to action you will see much higher engagement and a dramatic increase in conversions
Give it a try
Everyday at dealerships everywhere sales calls are answered and the customers ask “what’s my trade worth”. Dealers often resort to vague noncommittal price ranges that don’t increase consumer confidence. Now, sales reps can instantly text the customer a link of Guaranteed Trade and start the process of giving the customer exactly what they are looking for. A real value, online.
A seamless process that works for everyone was key when building Guaranteed Trade. Sales Reps can now capture the vehicle with the customer. Once completed that vehicle is shotgunned to the dealers internal network for appraisal. UCM’s now have all necessary information to appraise the car from their phones. Multiple users can appraise the vehicle internally prior to giving the customer a guaranteed trade value. GM’s and DP’s love the fact that they can see all trades and values offered in one central hub.
Many dealers already have a similar call to action on their site. Now when the customers clicks on this call to
action
you will see much higher engagement and a dramatic increase in conversion.
Only authorized personnel from your team have the ability to send the customer a guaranteed trade value.
Once the customer has entered their vehicle and contract information the system gives them an estimated trade value and then sends out a link to Guaranteed Trade for them to download. Once downloaded it opens up into the camera guiding the customer through a proper walk around.
Give it a try
Once the customer has downloaded the app they’re prompted to follow the walk-around steps to capture exterior and interior photos as well as any applicable damage photos. As they go through the steps of decoding their VIN, confirming options, they will be asked some basic questions to help you in giving them a guaranteed trade value.
Once submitted by the customer your internal network will instantly receive a link via text or email. That link
will
have all the relevant information to internally appraise the vehicle. You can have unlimited individuals assisting
you
in the appraisal process. Only those with “Manager status” can see all the individual numbers, as well as send the
customer
back a “Guaranteed Trade” value based on the information they provided.
Please note, the vehicle is automatically parked on EBlock. If the dealer wishes to launch it as a live
appraisal they
can easily do so.
As an example, this manager internally appraised the car at $16,500. You can also see that they ran it on EBlock and it brought $17,000. Once the manager sends the guaranteed trade valu to the customer the email will appear like the phone on the right.
